Frequently Asked Questions
Everything you need to know about your Elwood order.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please visit our returns portal to start a request.
How do I know which size to order?
Each product page features a detailed size guide. Our clothing generally follows a standard fit, but we recommend checking specific measurements for our oversized collections.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna.
How should I care for my Elwood garments?
To maintain the quality of our fabrics, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.